Privacy Policy

1. Introduction

Welcome to FastCheck ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier delivery and fraud detection platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, phone number)
• Business information (company name, address, courier credentials)
• Order and delivery information
• Payment and transaction data
• Customer phone numbers for fraud risk assessment
• Communication preferences and chat history

We also automatically collect certain information when you use our service, such as IP address, browser type, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill delivery orders
• Perform fraud risk assessments on delivery orders
• Communicate with you about orders, updates, and support
• Send you technical notices and security alerts
• Analyze usage patterns to improve user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With courier service providers (Pathao, Steadfast, RedX) to fulfill deliveries
• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transaction (merger, sale, etc.)

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (see our Data Deletion Policy)
• Object to or restrict certain processing of your data
• Withdraw consent where we rely on it

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.